Plate-forme de connaissances
Obtenez une réponse à toutes vos questions relatives aux vélos
Parce que nous construisons des vélos depuis 1919, nous savons presque tout
Sujets d’actualité
- frame
- impulse evo
- scent
- trekking
- wave
- diamant
- trapez
- made in germany
- heinrich kalkhoff
- movelo
- shimano
- red dot-award
- berleen g10 advance
- garantie
- engineering
- kalkhoff integrale ltd white
- lumen
- lux
- dynamo
- impulse
- frontmotor
- bosch
- neodrives
- groove
- testival-tour
- user manual
- centre motor
- components
- endeavour lite
- impulse evo rs
- kalkhoff
- endeavour excite i11
- endeavour lite 22
- qualité
- expérience
- centres de test
- engineered in germany
- standards de qualité
- awards
- kalkhoff integrale
- depuis 1919
- histoire
- type
- vélo trekking
- vélo city
- vélo urban
- cadre
- équipements
- type velo
- batteries
- type de vae
- motorisations
- critères de qualité
- composants
- batterie
- batterie lithium-ion
- chargement des batteries vae
- stockage des batteries vae
- navigation pour les vae impulse
- téléchargements
- naviki
- vacances
- tester
- éclairage
- enregistrement de garantie
- moteurs et batteries
- généralités
- technologie de cadre
- compact
- mixte
- active line
- active line plus
- performance line
- performance line cx
- performance line speed
- bosch drive system
- motorisation bosch
- performance
- impulse 2.0
- neodrives z20
- groove next
- steps e6100
- steps e7000
- mittelmotor // steps e8000
- neodrives drive system
- real wheel motor
- groove drive system
- rear-mounted engine
- steps e8000
- motorisation impulse
- moteur central
- moteur arrière
- motorisation groove
- motorisation shimano
Questions and answers / FAQ
The total permissable weight for S-Pedelecs is 120 kg. If there is a different weight in the operating instructions, please excuse this. The total permissible weight consists of the weight of the Pedelecs + the weight of the driver + the weight of the luggage.
The warranty processing is carried out through a special Kalkhoff dealer. If there is any case of material- or processing fault within the warranty period, please contact you Kalkhoff dealer. He will process the complaint and take care of the repair or any necessary replacement.
Our proven quality is „Made in Germany“. In addition to the 10-year-warranty for all E-Bikes and S-Pedelecs frames we offer you from the date of sale 01.08.2017 and as of model year 2017 an additional 12 month warranty to the 2-year-warranty for all Impulse-engines and BMZ-battery (3 year warranty)
If you need a user manual, you can download it here:
If you are interested in our online catalogue, you can find them here:
If you still have questions about the Kalkhoff brand itself or about our parent company Derby Cycle, you can contact us here:
