Everything you need to know about bikes
- Home
- Knowledge platform
Because we have been building bicycles since 1919, we really do re-invent every day
Hot topics
- warranty
- frame
- impulse evo
- scent
- made in germany
- heinrich kalkhoff
- cloppenburg
- shimano
- testing
- din plus
- performance test
- quality testing
- engineering
- figures from production
- derby cycle’s innovation centre
- red dot award
- kalkhoff berleen g10 advance
- history
- battery know-how
- the right e-bike battery
- using the battery for the first time
- charging the e-bike battery
- storing the bike
- using the battery in winter
- behaviour in case of accident
- battery capacity
- age and condition of the battery
- weight of the rider and load
- selected assist level
- gear-shifting action
- sitting position
- maintenance condition and tread profile and tyre pressure
- efficiency of the drive
- download
- test ride
- partner stations
- movelo.com
- holiday
- lumen
- lux
- impulse
- frontmotor
- bosch
- groove
- testival-tour
- user manual
- centre motor
- frames
- motors
- power packs
- cataloge
- components
- quality standards
- frame size
- frame height
- saddle positions
- endeavour lite
- impulse evo rs
- kalkhoff
- endeavour excite i11
- endeavour lite 22
- awards
- kalkhoff integrale
- since 1919
- brand relaunch
- trekking bikes
- city bikes
- urban bikes
- type
- e-trekking bikes
- e-city bikes
- e-urban bikes
- type-question
- type question
- drive systems
- batteries
- evo-models
- impulse evo navigations app
- lcd display
- lights
- dynamo-powered
- battery-powered
- usb
- law
- safety
- user manuals
- regulations
- trasportation
- active line
- active line plus
- performance line
- performance line cx
- performance line speed
- bosch drive system
- impulse 2.0
- neodrives z20
- groove next
- steps e6100
- steps e7000
- mittelmotor // steps e8000
- impulse drive system
- neodrives drive system
- real wheel motor
- groove drive system
- rear-mounted engine
- shimano drive system
- mid-mounted motor
- steps e8000
- weight
Questions and answers / FAQ
The total permissable weight for S-Pedelecs is 120 kg. If there is a different weight in the operating instructions, please excuse this. The total permissible weight consists of the weight of the Pedelecs + the weight of the driver + the weight of the luggage.
The warranty processing is carried out through a special Kalkhoff dealer. If there is any case of material- or processing fault within the warranty period, please contact you Kalkhoff dealer. He will process the complaint and take care of the repair or any necessary replacement.
Our proven quality is „Made in Germany“. In addition to the 10-year-warranty for all E-Bikes and S-Pedelecs frames we offer you from the date of sale 01.08.2017 and as of model year 2017 an additional 12 month warranty to the 2-year-warranty for all Impulse-engines and BMZ-battery (3 year warranty)
If you need a user manual, you can download it here:
If you are interested in our online catalogue, you can find them here:
If you still have questions about the Kalkhoff brand itself or about our parent company Derby Cycle, you can contact us here: