Service & Contact


On the fast track:

SERVICE & GUARANTEE
Your specialist dealer is your first and most important point of contact for service and guarantee questions. Click here to find a dealer near you:
NEED HELP QUICK?
If you need help quick, check out our FAQ section. Click here to find answers to the most frequently asked questions.


KALKHOFF COMMUNITY
Our thriving Facebook community is there to offer you advice and support. Here you will find not only answers to your questions, but also insights into various topics such as excursion destinations, technical tips, gadgets, etc.
CONTACT:
In special cases you can reach us by e-mail via service@kalkhoff-bikes.com IMPORTANT! When contacting us, please provide the following information:
- Information about the occurring problem
- Model name
- Frame size
- Article number (P/N)
- Date of purchase
- Dealer data
- Personal contact details